Shipping and Delivery

 

🚚 Delivery Times & Rates

Zone Estimated Delivery Time Shipping Costs
🌍 Worldwide (USA, Canada, Europe, UK, Australia, etc.) 7 to 12 business days ✅ FREE

The delivery times indicated apply from the date of shipment and are non-binding. During peak periods (Christmas, sales, Easter, Black Friday), slight delays may occur.

📦 Preparation of Your Order

All our orders are carefully prepared and shipped within 2 to 5 business days after payment confirmation.

Once your order has been shipped, you will automatically receive by e-mail:

  • ✉️ A shipping confirmation
  • 🔢 Your personal tracking number
  • 🔗 A direct link to real-time tracking of your shipment

🌐 Worldwide Shipping

We are proud to deliver to customers all around the globe. Whether you are in the United States, Europe, Canada, the United Kingdom, Australia, or elsewhere, your order will be shipped directly to your doorstep. 🚪📦

🛃 Customs & Taxes – International Orders

For orders shipped outside the United States (Canada, United Kingdom, Switzerland, Australia, European Union, etc.), additional charges may apply depending on local regulations:

  • Customs duties
  • Local VAT or sales tax (e.g., 20% in the United Kingdom, 8.1% in Switzerland)
  • Customs clearance fees charged by the carrier

⚠️ These charges are the responsibility of the recipient and are paid directly to the carrier or customs office upon receipt of the shipment. They are not included in the price displayed on MEGAPOINT GLOBAL LLC and vary depending on the country and order value.

💡 Our tip: Before placing your order, check with your local customs office regarding applicable thresholds and tax rates. This will help you avoid any unpleasant surprises upon delivery.

📍 Order Tracking

As soon as your order ships, you will receive a tracking number by email. You can use it to follow your package in real time until it reaches your door.

If you have not received your tracking information within 5 business days of placing your order, please contact us — we'll be happy to help! 😊

💳 Accepted Payment Methods

We use the most secure payment platforms on the market:

  • Shopify Payments / Stripe: Credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay
  • PayPal: PayPal account or guest checkout payment

🔒 All transactions are SSL-encrypted. Your banking details are never stored on our servers.

↩️ Returns & Refunds

You have 14 days after receiving your item to return it if it does not suit you.

👉 Please refer to our complete Returns & Refunds Policy available on our website.

❓ Lost or Delayed Packages

In the rare event that your package is lost or significantly delayed, please contact our customer service team. We will open an investigation with the carrier and ensure you receive your order or a full refund. ✅

📬 A Question? A Delayed Package?

We are here to help you:

📧 megapointgloballlc@gmail.com 📞 +1 (319) 855-9718